Privacy Policy

This Privacy Policy describes how gartnerglobal.co.uk (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the necessary details to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information". Below is a list of what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: Browser version, IP address, time zone, cookie data, site interactions, search terms, and browsing behavior.

• Purpose of collection: To load the Site accurately and perform analytics to optimize its functionality.

• Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

• Purpose of collection: To provide products or services, process payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for fraud, and, when in line with your preferences, send promotional material.

• Source of collection: Collected from you when placing an order.

Customer Support Information

• Examples of Personal Information collected: Name, email address, billing and shipping address, phone number.

• Purpose of collection: To provide customer service and resolve inquiries.

• Source of collection: Collected directly from you.

2. Using Personal Information

We use your Personal Information to:

• Offer products for sale

• Process payments

• Ship and fulfill your orders

• Provide customer support

• Send updates on new products, services, and promotions

3. Lawful Basis for Processing

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your Personal Information under the following lawful bases:

• Your consent;

• The performance of a contract between you and the Site;

• Compliance with legal obligations;

• To protect your vital interests;

• To perform a task carried out in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

4. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request its deletion. For more details on your right to erasure, please see the "Your Rights" section below.

5. Your Rights Under GDPR

If you are a resident of the EEA, you have the right to:

• Access the Personal Information we hold about you.

• Request that your Personal Information be corrected, updated, or erased.

• Request data portability to a new service.

• Withdraw consent to data processing.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Information" section.

Your Personal Information is initially processed in Ireland and then transferred outside of Europe for storage and processing, including in Canada and the United States. For further information on GDPR compliance for data transfers, please refer to Shopify's GDPR Whitepaper: Shopify GDPR Compliance.

6. Cookies

A cookie is a small amount of data that is downloaded to your computer or device when you visit our Site. We use different types of cookies, including:

• Functional cookies – Enhance website functionality and user experience.

• Performance cookies – Analyze website traffic and performance.

• Advertising cookies – Deliver relevant ads based on browsing behavior.

• Social media or content cookies – Enable social media features and embedded content.

Cookies help improve your browsing experience by remembering your preferences and allowing seamless navigation. You can manage your cookie preferences in your browser settings.

We use the following cookies to optimize your experience on our Site and to provide our services:

• [List of cookies used]

For further information on how we use cookies and how to manage them, please review our Cookie Policy.

7. Data Security

We take the protection of your Personal Information seriously and implement security measures to safeguard it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any modifications will be posted on this page, and the updated version will be effective immediately upon publication.

9. Contact Information

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

📩 Email: info@gartnerglobal.co.uk
📍 Address: Gartner Global Ltd, F04 1st Floor, Knightrider House, Maidstone, Kent ME15 6LU, United Kingdom

Thank you for trusting Gartner Global Ltd with your personal data.